Frequently Asked Questions

You can modify or cancel your order within 1 hour of placing it. After that, please contact our support team and we'll do our best to help.

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay.

Standard shipping takes 5-7 business days. Express shipping (2-3 business days) is available at checkout for an additional fee.

Yes! We ship to most countries worldwide. International shipping typically takes 10-14 business days.

We offer free standard shipping on orders over $50. Orders under $50 have a flat $5.99 shipping fee.

We offer a 30-day return policy for all unused items in original packaging. Simply contact us to initiate a return.

Contact our support team with your order number. We'll send you a prepaid return label and process your refund within 5-7 business days of receiving the item.

Yes! Exchanges are free. Contact us and we'll arrange for the exchange once we receive your original item.

Absolutely. All products are 100% authentic and sourced directly from manufacturers or authorized distributors.

Yes! Gift wrapping is available for $4.99 per item. You can select this option at checkout.

Care instructions are included with each product. You can also find detailed care guides on individual product pages.